Ealing Mediation Service (EMS) is an independent charity(reg. no.1057438) working to improve the lives of residents and communities throughout the London Borough of Ealing by offering a professional, efficient and effective local community mediation service.
Whilst we mainly focus on neighbour/community disputes, we can also assist with other types of community disputes i.e. between tenants and landlords, between the public and organisations, between groups or between family members (but not partnership breakdowns and related access to children or assets where the local family mediation service could assist).
We are also expanding into the surrounding west London boroughs that have no local mediation service and diversifying into workplace mediation and peer mediation in schools.
The charity is run by a Management Committee of volunteers from the community and has two part-time office based staff, freelance supervision staff and around 30 trained and experienced volunteer mediators, of which over 20 are active at any one time.
From our founding year of 1997 the Service has dealt with over 1600 enquiries and directly assists over 300 people a year.
We actively network with other London mediation services through the London Community Mediation Council (LCMC) which is made up of the majority of London based community mediation services.
We support the work of the Safer Ealing Partnership and are taking part in its ASB strategy considerations.
Mission Statement
To provide a fully accessible, independent, impartial, confidential and free community mediation service (to the standards previously set by the CLS and Mediation UK)to all residents within the London Borough of Ealing (and where negotiated, in Harrow, Hounslow and Brent).
To train local residents to gain the skills required to mediate and empower local people to communicate and resolve their differences in a peaceful manner.
To raise awareness of mediation within the local community and diversify the service into new areas.
Vision Statement
Our vision is to be the centre of expertise on community-based mediation, alternative approaches to dispute and conflict resolution, and related training within the London Borough of Ealing, and to maintain the standards previously set by the Community Legal Services Quality Mark for Mediation Services.
Names of office staff: Debbie Davey, Service Manager & Karen Morrison, Case Manager
Address: Room 17, Greenford Community Centre, 170 Oldfield Lane South, Greenford, UB6 9JS
‘Phone: 020 8575 9500
E-mail address: Admin@ealingmediation.org.uk
Office hours: 9.30am – 3pm weekdays.Pre-meetings and mediation meetings can be arranged outside of these hours, usually 9am - 10pm weekdays and 9am - 5pm weekends, and at other neutral venues.
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